Why choose us


Why do we think that you should choose to book your trip through Happy Gringo? Well it's really very simple ...

A SAFE PAIR OF HANDS - you can trust that your holiday is 100% safe in our hands. We are afiliated with both the Ecuadorian tourism ministry and the chamber or tourism (CAPTUR), and also operate for respected international travel partners such as Kumuka, Dragoman, Adventure heart, Wild Frontiers and Bukima Gold. You can count on us in both the good times and the bad as we always represent our clients in the event that something unforeseen should happen during your trip and you should need our help.

WEALTH OF EXPERIENCE - our Happy Gringo staff have literally travelled and worked from one side of Ecuador to the other so you can count on all of our experiences for the very best travel advice available. We also provide in-house destination training to our salespeople which means you are helped by the very best Galapagos experts in the market.

INDEPENDENT ADVICE - we are an agent and as such have no advantage in pushing any one particular product at our clients like, say, a direct boat operator would. We offer a huge range of different product options and are continually evaluating the service of each one to make sure that the offers that we make are unbiased and the most suitable for our clients.

HAPPY CLIENTS - we consider positive feedback from our clients to be the ultimate measure of our business, and we consistently receive amazingly happy trip reports from thousands of happy past customers.

SERVICE EXCELLENCE - at Happy Gringo we regard excellence in customer service as paramount to the success of our business. For that reason we offer a unique personalised service to each and every client and aim not just to "satisfy" but instead to really "delight" all customers. 100% guaranteed satisfaction! We can serve you in native English, Dutch, German or Spanish.

THE MOST DIVERSE PRODUCT PORTFOLIO - we have carefully developed our portfolio of products in order to offer the very best of Ecuador to our customers, and to have something to suit all client budgets - from the cheap-value backpacker specials to the most luxurious and exclusive service.

GREAT VALUE PRICES - we pride ourselves in offering all of our tours at highly competitive prices. If you compare our prices to the competition we think you'll be pleasantly suprised with the savings you can make!

INDEPENDENT RECOMMENDATIONS - We come highly recommended by independent travel sites such as www.vivatravelguides.com, www.top-adventure-tours.com, www.TheEcuaTraveler.com, South American Explorers Club (SAE), Trip Advisor and numerous other travel blog sites. We have also received generous praise in a past article published in the UK Guardian newspaper and Guardian website, and are recommended in the prestigious Lonely Planet, Footprint and Rough Guide books (2009 editions).

A BREATH OF FRESH AIR - our clients regularly tell us that our whole approach to sales and serving clients is so refreshing and new. We take the time to listen to our clients, provide free travel advice, and our cosy Quito office always has a warm welcome and free cup of Ecuadorian coffee waiting to make customers feel at home. We also like to try something different if we think that it will benefit our clients - for example our highly-acclaimed unique yacht categorisations and our dedication to principles of responisble tourism.

FUN - perhaps the most important element in any holiday is FUN!!! The whole concept of Happy Gringo is based upon putting a smile onto your face and sending you home from Ecuador with a lifetime of happy memories