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10 Great Reasons to Book
Through Happy Gringo
- A SAFE PAIR OF HANDS – you can trust that your holiday is 100% safe in our hands. We are afiliated with both the Ecuadorian tourism ministry and the chamber or tourism (CAPTUR), and we are the prefered agenct of respected international travel partners such as Wild Frontiers UK, Evolution Travel, Inti Tour & Safari Pazola. You can count on us in both the good times and the bad, we always represent our clients in the event that something unforeseen should happen during your trip and you should need our help.
- INDEPENDENT RECOMMENDATIONS – For four years running we have been awarded the Trip Advisor certificate of Excellence 2015, 2016, 2017, 2018, and come highly recommended by other independent travel sites such , as vivatravelguides.com, www.top-adventure-tours.com, www.TheEcuaTraveler.com, South American Explorers Club (SAE), and numerous other travel blog sites. We have also received generous praise in a past article published in the UK Guardian newspaper and Guardian website, and are recommended in the prestigious Lonely Planet, Footprint and Rough Guide books (2009 editions).
- WEALTH OF EXPERIENCE – our Happy Gringo staff have literally travelled and worked from one side of Ecuador to the other, so you can tap into all of our experience for the very best travel advice available. We also provide comprehensive in-house destination training to our salespeople which means you are helped by the very best Galapagos & Ecuador experts in the market.
- INDEPENDENT ADVICE – we are an agent and as such have no alterior motive to push any one particular product at our clients like, say, a direct boat operator might. We offer a huge range of different product options and are continually evaluating the service of each one to make sure that the offers that we make are unbiased and the most suitable for our clients. We guarantee that our agents will always be making the right offer for your vacation.
- HAPPY CLIENTS – we consider positive feedback from our clients to be the ultimate measure of our business, and we consistently receive amazingly happy trip reports from thousands of happy past customers.
- SERVICE EXCELLENCE – at Happy Gringo we regard excellence in customer service as paramount to the success of our business. For that reason we offer a unique and customised service to each and every client, and aim not just to “satisfy” but instead to really “delight” all customers & exceed expectations. 100% guaranteed satisfaction! We can serve you in native English, Dutch, or Spanish.
- THE MOST DIVERSE PRODUCT PORTFOLIO – we have carefully developed our portfolio of products in order to offer the very best of Ecuador to our customers, and to have something to suit all client budgets – from the cheap-value backpacker specials to the most luxurious and exclusive service.
- GREAT VALUE PRICES – we pride ourselves in offering all of our tours at highly competitive prices. If you compare our prices to the competition we think you’ll be pleasantly suprised with the savings you can make!
- A BREATH OF FRESH AIR – our clients regularly tell us that our whole approach to sales and serving clients is so refreshing and new. We take the time to listen to our clients, provide free travel advice, and our cosy Quito office always has a warm welcome and free cup of Ecuadorian coffee waiting to make customers feel at home. We also like to try something different if we think that it will benefit our clients – for example our highly-acclaimed unique yacht categorisations and our dedication to principles of responisble tourism.
- FUN – perhaps the most important element in any holiday is FUN!!! The whole concept of Happy Gringo is based upon putting a smile onto your face and sending you home from Ecuador with a lifetime of happy memories