Ecuador and Galapagos Travel

Why choose us

10 GREAT REASONS TO BOOK THROUGH HAPPY GRINGO


Why do we think that you should choose to book your trip through Happy Gringo? Well it's really very simple ...



A SAFE PAIR OF HANDS - you can trust that your dream holiday is 100% safe in our hands. We are afiliated with both the Ecuadorian tourism ministry and the chamber or tourism (CAPTUR), and we also operate for respected international travel partners such as Dragoman, Wild Frontiers, Safari Pazola & Odyssey Overland. You can count on us in both the good times and the bad as we always represent our clients in the event that something unforeseen should happen during your trip and you should need our help.

WEALTH OF EXPERIENCE - our Happy Gringo staff have literally travelled and worked from one side of Ecuador to the other so you can count on all of our experiences for the very best travel advice available. We also provide in-house destination training to our salespeople which means you are helped by the very best Galapagos experts in the market.

INDEPENDENT ADVICE - we are an agent and as such have no advantage in pushing any one particular product at our clients like, say, a direct boat operator would. We offer a huge range of different product options and are continually evaluating the service of each one to make sure that the offers that we make are unbiased and the most suitable for our clients.

HAPPY CLIENTS - we consider positive feedback from our clients to be the ultimate measure of our business, and we consistently receive amazingly happy trip reports from thousands of happy past customers. You can also check out the many positive reviews about us on Trip Advisor and the Lonely Planet Thorntree online.

SERVICE EXCELLENCE - at Happy Gringo we regard excellence in customer service as paramount to the success of our business. For that reason we offer a unique personalised service to each and every client and aim not just to "satisfy" but instead to really "delight" all customers. 100% guaranteed satisfaction! We can serve you in native English, Dutch, German or Spanish. We believe that if you compare our service to the competition then you will have no doubts at all that we stand head and shoulders above the rest!

THE MOST DIVERSE PRODUCT PORTFOLIO - we have carefully developed our portfolio of products in order to offer the very best of Ecuador and Galapagos to our customers, and to have something to suit all client budgets - from the cheap-value backpacker specials to the most luxurious and exclusive service. You can trust that we have weeded out the poor quality operators so only the very best service tours are included for your selection.

GREAT VALUE PRICES - we pride ourselves in offering all of our tours at highly competitive prices. If you compare our prices to the competition we think you'll be pleasantly suprised with the pennies you can save! We also pride ourselves in fully disclosing in advance any additional add-on costs that might apply to certain tours so there are no hidden surprises when you arrive.

INDEPENDENT RECOMMENDATIONS - We come highly recommended by independent travel sites such as Trip Advisor, www.vivatravelguides.com, www.top-adventure-tours.com, www.TheEcuaTraveler.com, South American Explorers Club (SAE) and numerous other travel blog sites. We have also received generous praise in a past article published in the UK Guardian newspaper and Guardian website, and are highly recommended in the prestigious Lonely Planet, Footprint and Rough Guide books (since 2009).

A BREATH OF FRESH AIR - our clients regularly tell us that our whole approach to sales and serving clients is so refreshing and new. We take the time to listen to our clients, provide free travel advice, and our cosy Quito office always has a warm welcome and free cup of Ecuadorian coffee waiting to make customers feel at home. We also like to try something different if we think that it will benefit our clients - for example our highly-acclaimed unique yacht categorisations and our dedication to principles of responisble tourism.

FUN - perhaps the most important element in any holiday is FUN!!! The whole concept of Happy Gringo is based upon putting a smile onto your face and sending you home from Ecuador with a lifetime of happy memories!